Terms & Conditions

Welcome to Artisan Valley. Our Terms and Conditions are designed to provide transparency, protect your rights, and establish a mutually beneficial relationship between you and our online wholesale store. By using our website and services, you agree to abide by these terms.

1. Acceptance of Terms:

By accessing or using our website, you acknowledge that you have read, understood, and agreed to these Terms and Conditions. If you do not agree with any part of these terms, please refrain from using our services.

2. Use of Our Services:

You must be at least 18 years of age to use our services. You are responsible for maintaining the confidentiality of your account information and agree to accept responsibility for all activities that occur under your account.

3. Ordering and Payments:

When you place an order, you agree to provide accurate and complete information for billing and shipping. Payments must be made through the provided payment methods. We reserve the right to refuse any order at our discretion.

4. Pricing and Availability:

While we strive for accuracy, pricing errors may occur. In such cases, we will notify you and provide the option to proceed with the corrected price or cancel the order. Product availability may change, and we reserve the right to limit quantities.

5. Shipping and Delivery:

Our shipping and delivery policies are outlined in our Shipping Policy. We are not responsible for any delays, damages, or losses once products leave our facility.

6. Returns and Refunds:

Our Return Policy, available on our website, governs the procedures for returns and refunds. By shopping with us, you agree to these terms.

7. Privacy and Data Security:

We are committed to protecting your privacy. Our Privacy Policy outlines how we collect, use, and safeguard your data. By using our services, you consent to our data practices.

8. Intellectual Property:

All content on our website, including text, graphics, logos, and images, is the property of Hazel Trading and protected by copyright and other intellectual property laws. You may not use our content without our express written consent.

9. Limitation of Liability:

Hazel Trading will not be liable for any indirect, incidental, special, or consequential damages arising out of the use or inability to use our services.

10. Termination:

We reserve the right to terminate or suspend your account or access to our services without notice if we believe you have violated these Terms and Conditions.

11. Changes to Terms:

Hazel Trading may modify these Terms and Conditions at any time. You are responsible for reviewing them periodically to stay informed of any changes.

12. Contact Us:

By shopping with us, you agree to these Terms and Conditions, which serve as a mutual agreement for a positive and secure shopping experience at Artisan Valley. Your satisfaction and trust are of utmost importance to us, and we are here to provide the best possible service.